Privacy Policy

Information We Collect

The following categories of data may be collected:

• Personal identifiers, including name and birth date.
• Contact information, including email address.
• Location and preference data, such as postal code, interests, and preferences.
• Information collected via customer questionnaires and promotional response forms.

How We Utilize Your Information

We require this data to better understand your needs and enhance the quality of our services. Specifically, we use the collected information for:

• Operational Records: Maintaining accurate internal records.
• Service Enhancement: Continuously improving our products and services.
• Marketing Communications: Sending periodic promotional emails about new offerings, sales, or other relevant content to the email address you provided.
• Market Analysis: Occasionally contacting you for market research via email, phone, or postal mail.
• Website Personalization: Customizing the website experience based on your interests.

We ensure that your personal information is used only for legitimate business purposes and never shared without consent.

The Role of Cookies

A cookie is a small file that seeks permission to be stored on your device’s hard drive. When you consent, the file is added, helping us analyze web traffic and recognizing when you revisit our site. Cookies allow web applications to deliver a personalized experience by gathering and recalling information about your site usage and preferences.

We use traffic log cookies to identify which pages are popular. This data helps us analyze webpage traffic, refine our website, and tailor it to customer demands. This data is only used for statistical analysis and is then deleted.

Ultimately, cookies help us provide a better website experience by tracking which pages you find useful. A cookie does not grant us access to your computer or any personal details beyond what you willingly share. You have the choice to accept or decline cookies.

Third-Party Links

Our website may contain links to relevant external websites. Once you click these links and leave our site, please note that we do not have jurisdiction over the other website. Therefore, we cannot be held responsible for the security or privacy of any information you submit while visiting these external sites, as they operate under their own privacy policies. Caution is advised, and you should review the applicable privacy statement of the website in question.

Managing Your Information Access

You have the power to restrict how your personal information is collected or utilized:

• Direct Marketing Opt-Out: When completing a web form, look for the option to specifically decline the use of your information for direct marketing.
• Revoking Consent: If you have previously consented to direct marketing, you can change your preference at any time by writing to or emailing us at info@houseofvolga.com.

We will not share, trade, or lease your personal information with third parties unless we receive your permission or are legally required to do so. Should you express interest, we may send you promotional materials about third-party offerings that we think you may find relevant.

You may request the personal details we hold about you under the Data Protection Act 1998 (an administrative fee may be incurred). If you suspect that any information we hold on you is incorrect or incomplete, please contact us immediately in writing or by email at the address provided above, and we will promptly correct the data.

Policy Updates

House of Volga reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page with the updated date.

Contact Information

For any inquiries regarding this privacy policy, please utilize the contact details provided below:

info@houseofvolga.com